Protect login details
- Never share passwords, one-time codes or recovery codes.
- Use unique passwords and a reputable password manager.
- Use official account recovery and support channels.
Check links before opening them
Look closely at the domain, beware of misspellings and do not log in through unsolicited messages. A logo or profile picture does not verify an account.
Be cautious with payment requests
Before making any payment, verify the recipient, written terms and whether the arrangement is permitted. Avoid pressure tactics and promises of guaranteed returns.
Do not give remote access
An agent or support contact should not need your password or remote control of your device to explain ordinary platform information.
Report suspicious contact
Keep relevant evidence and use the official platform reporting channel where available.